Terms of Service

Effective Date: May 5, 2026

These Terms of Service (“Terms”) govern your use of TextQuote. By texting “START” or using our service, you agree to these Terms.

1. The Service

TextQuote lets you send a photo of a job site via SMS (or supported messaging apps) and receive an AI-generated rough cost-range estimate and an artistic visualization of potential results (the “AI Render”) within seconds. The service is provided “as is” for planning purposes only.

2. Important Disclaimers

• Estimates are AI-generated and for planning only. They are not a substitute for professional engineering, contracting, or licensed estimating services. No estimate is guaranteed to be accurate or complete.
• All estimates include a confidence band (typically ±20%), but actual construction costs can vary significantly due to material pricing, site conditions, labor markets, and unforeseen issues. The final price may be higher or lower than the range provided. You must obtain your own independent quotes and perform your own due diligence before entering any contract or bid.
• AI Renders are visual approximations only. They are generated by artificial intelligence and do not constitute architectural designs, engineering plans, or professional advice. They may not accurately reflect structural feasibility, code compliance, or the final appearance of the completed work. You should consult a qualified professional before undertaking any renovation.
• We do not guarantee accuracy, completeness, or suitability for any particular job. You assume all risk when relying on our estimates or renders.
• TextQuote is not a licensed contractor, professional estimator, architect, or home inspector.

3. Your Responsibilities

You agree not to:

• Send illegal, harmful, or abusive content.
• Use the service to defraud or mislead anyone.
• Attempt to reverse-engineer or overload our systems.

You are solely responsible for any bids, contracts, or business decisions you make using our estimates or renders.

4. SMS and Messaging Terms; Consent to Automated Messages

By texting the keyword “START” (or other activation keywords we designate), you expressly consent to receive automated text messages from TextQuote, including marketing and promotional messages, using an automatic telephone dialing system. Message and data rates may apply. Message frequency varies.

Your consent is not a condition of purchase. You may opt out at any time by replying STOP. We will honor all opt-out requests immediately. For help, reply HELP or contact us at legal@textquote.com.

You represent that you are the account holder or have the account holder’s permission to use the phone number provided.

5. Pricing and Payments

Free tier: 3–5 estimates per month. Pro tier: $29–$99/month for unlimited use. Pricing details are on our landing page. We reserve the right to change pricing with 30 days’ notice via text or the website. If you are on a paid plan, the new price will apply at the next renewal date. All fees are non-refundable unless required by law.

6. Termination

You may stop using the service at any time by texting STOP. We may suspend or terminate your access for violation of these Terms or abuse of the service, at our sole discretion. Upon termination, your right to use the service ends, but the disclaimers, limitations of liability, and indemnification provisions will survive.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TEXTQUOTE AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST BUSINESS OPPORTUNITIES, OR DAMAGES ARISING FROM CONSTRUCTION DEFECTS, COST OVERRUNS, OR RELIANCE ON THE AI RENDER. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR FIFTY DOLLARS ($50).

8. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, losses, or damages (including reasonable attorney’s fees) arising from your use of the estimates or renders, your violation of these Terms, or your infringement of any third-party rights.

9. Dispute Resolution & Arbitration

Please contact us first if you have any dispute. We’ll try to resolve it informally.

If we can’t resolve it, you and TextQuote agree to resolve any claim arising out of or relating to these Terms or the service through binding, individual arbitration in Boston, Massachusetts, under the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.

You may opt out of this arbitration clause within 30 days of first accepting these Terms by sending a written notice to legal@textquote.com. If you do, the governing law and venue in Section 10 will apply.

10. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts without regard to conflict of laws principles. Any disputes not subject to arbitration shall be resolved exclusively in the state or federal courts located in Suffolk County, Massachusetts.

11. Changes to the Terms

We may update these Terms. If we make material changes, we will notify you via text or by posting on our website. Your continued use after the effective date constitutes acceptance of the new Terms. If you don’t agree, you must stop using the service.

12. Contact

TextQuote
Boston, MA
Email: legal@textquote.com

By texting START you agree to these Terms of Service and our Privacy Policy.